Kyle Gross

I'm a

About

Hello! Thanks for taking the time to look at my website. I am a forward-thinking individual with a passion for problem solving. Beginning from a young age, I have always had a passion for technology (and for fixing all of the issues that come with it!). Recently I have turned that passion into a career path, by completing the Holberton School Machine Learning program. After completing Holberton School, I've began working as an IT professional with the largest family owned wine company in Sonoma County. I've been lucky enough to work with some truly outstanding, brilliant individuals, and to feel appreciated for my contributions to our team.

My goal is to work as a software engineer on a team with other passionate individuals, working on innovative technology to improve the daily lives of everyone! I am an excellent communicator, team player, and advocate for alleviating the pain points of end-users. I focus intently on finding the optimal solution for any given problem and am always willing to tackle a project head-on, even when it's outside of my comfort zone. I've found that stepping beyond my comfort zone is the greatest way to learn and accelerate my growth, which is why I welcome every opportunity to do so with open arms. I look forward to contributing to many projects and teams throughout my technology career and will serve as an asset to any organization who is lucky enough to hire me!

Software Engineer & Backend Enthusiast

I believe data holds the keys to our future, and I am excited to see what doors we can unlock by working together.

  • Birthday: 19 June 1995
  • Phone: 707 570 9293
  • City: Rohnert Park, CA
  • Age: 27
  • Education: Holberton School
    Santa Rosa Junior College
  • Email: kylegross.swe@gmail.com

Sumary

Kyle Gross

Data-friendly software engineer with a soft spot for Python. Excellent communicator who enjoys solving complex problems alone and through teamwork and collaboration.

  • Rohnert Park, CA
  • (707) 570-9293
  • kylegross.swe@gmail.com

Education

Diploma of Computer Science - Machine Learning Specialization

January 2021 - June 2022

Holberton School - Tulsa, OK

A software engineering school with a focus on self-learning and peer collaboration. I chose to specialize in Machine Learning, where we've been exposed to a vast array of Data Science and Machine Learning topics.

Associate in Arts - Social & Behavioral Sciences

Associate in Science - Natural Sciences

August 2013 - May 2015, December 2021

Santa Rosa Junior College - Santa Rosa, CA

Began after high school graduation, and paused my education to begin working. I went back and completed both degrees in Fall of 2021 while attending Holberton School.

Professional Experience

IT Help Desk Support Technician

September 2022 - Present

Jackson Family Wines - Santa Rosa, CA

  • Provided daily technical support for business users with operational issues related to email, network connectivity, peripheral equipment, Microsoft Office products, Endpoint security VPN, iPhone/Android MDM, and laptop repair.
  • Quickly learned and adapted to the company's software stack and assisted to reduce a backlog of tickets by 80%.
  • Executed ISTM using SupportWorks, troubleshooting a wide range of technical issues over the phone and via email.
  • Consistently received positive feedback from users for providing clear and effective solutions.
  • Collaborated with cross-functional teams to resolve complex technical issues in a timely manner.

Portfolio

Here are some of the projects that I've completed at Holberton and beyond.

Discord bot

An interactive administrative bot to use for the online strategy game, Travian.

Bayesian Optimization & Hyperparameter Tuning

An introduction to Gaussian processes used for hyperparameter tuning.

QA Bot

A question & answer bot created to answers questions related to Holberton from a corpus of documents.

Deep CNN Architectures

An exploration into several CNN architectures.

Simple Shell

A simple shell designed to mimic a Linux CLI.

printf()

A replica of the C standard library function, printf()

printf() Test Files

A suite of files used for testing our custom printf() function. Provided to peers to use for their projects as well.

Contact

Location:

Rohnert Park, California

Call:

+1 707 570 9293

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